Shipping policy
1. Shipping Information 物流范围信息
After you have successfully placed your order with pawtrail.co. Your order will be confirmed within 1week and you will receive an email with information regarding the details of your order.
Your order will be shipped within 3-7 business day after order being confirmed. Currently, we will only be dispatching from our warehouses from Monday to Friday .
We currently ship to:
the united states
2. Shipping Costs & Delivery Times 物流费用和派送时间
|
Country/Region |
Shipping Carrier & Service |
Shipping Cost |
Total Delivery Time |
|
USA |
FEDEX STANDARD DELIVERY
|
$5 USD (FREE STANDARD DELIVERY available for orders above $50 USD) |
4-7 WORKING DAYS |
3. CUSTOMS & IMPORT FEES 海关关税费用
As all orders are currently shipped from China , we are unable to account for any additional customs / import fees upon delivery. You may need to pay additional import fees. If you are not sure whether you will be subject to customs fees, we’d recommend contacting your local customs for more information before placing an order.
4. Tracking Orders 订单物流追踪
When your order ships, a shipment notification with tracking information will be sent to through email so that you can track your package easily by email .
5. Unsuccessful Delivery 派送失败
If you input the incorrect address information at checkout, we can not be held accountable if the order goes missing. we are not liable to refund/replace this order.

